Terms & Conditions


The Bella Bug website was created for your ordering convenience. Like most websites, the Bella Bug website comes with a few standard Terms and Conditions. When you use this website, you are agreeing unconditionally to the Terms and Conditions below.  Therefore, we recommend that you read these Terms and Conditions prior to using the Bella Bug website. If you have any questions, don’t hesitate to contact us.


Returns and Refunds

We offer a 30 day money back guarantee on all hard good products. If your product arrives damaged, please provide a description and photo of the damage to our customer service e-mail at info@bellabug.com and we will issue a refund. Any returns for discretionary reason, will only be processed when received at our main shipping facility. Please e-mail info@bellabug.com to start a return process.

Personalized items will be replaced or refunded if there is a material difference between the information provided to Bella Bug or if the quality is below the expected standard. We cannot issue refunds for any other reason on personalized items. To begin the refund process for a personalized product, please e-mail our customer service department at info@bellabug.com


Our Website

We make all reasonable effort to accurately display our products and the products of third parties on our website. However, we cannot guarantee your computer will accurately display the product features (e.g., color) and therefore do not guarantee the color of the products ordered will match exactly the color you see on your computer. We retain the right to change all features, specifications, content, products, and prices of products or services at any time without notice; and the inclusion of products and services on this website is not a guaranty that these products and services will be available at any time.



By uploading photos to the Site, you warrant and represent that you are the owner of the copyright of such photos or have the necessary licence to do so. We acknowledge that you or the copyright owner of such photos will continue to retain all intellectual property rights, including but not limited to copyright, for such photos when uploaded to the Site.

You warrant and represent that you have, where necessary, acquired (and can produce upon reasonable request by us) all necessary waivers, consents, releases, permissions and licences in connection with each photo uploaded, including but not limited to image consent, model consent or subject matter consent.

You warrant that each photo uploaded to the Site does not depict subject matter in a manner that violates any laws or individual rights, or that the uploading was not done with the intent to harass, threaten, embarrass or cause distress, unwanted attention, or discomfort upon another person or entity.

You warrant that each photo uploaded to the Site does not contain any disabling mechanism, virus or worm attached to it that could damage and disable the Site, its content, its services or facilities, or any other software or hardware.



It is your responsibility to know and obey all applicable local, state, federal and international laws (including minimum age requirements) relating to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.



Items will be shipped to the address designated in your order as long as that shipping address is compliant with the shipping restrictions contained on this website and U.S. export laws and regulations. No order will be shipped contrary to U.S. export laws and regulations.  All purchases from this website are made in accordance with a shipment contract. As a result, risk of loss and title of the purchased items pass to you upon delivery of the items to the carrier. It is your responsibility for filing any claims with carriers for damaged and/or lost shipments.


Use of This Website

The website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this website are the property of HaynesBesco Group, LLC or are used with permission from certain third parties and are protected by copyright, trademark and other laws, and may not be used except as permitted in these terms and conditions or with the prior-written permission of HaynesBesco Group,



As such, you may not, without the written permission of HaynesBesco Group, LLC:

  • Modify the information or materials located on this website
  • Reproduce or publicly display, or distribute or otherwise use any such materials for any public or commercial purpose
  • Link to this website from another website
  • Display this website or any material displayed on this website in frames or through similar means on another website
  • Post or transmit any unlawful, threatening, defaming, libelous, obscene, pornographic or profane material or any material that could
  • constitute or encourage or that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law
  • Use the content of this website otherwise
  • Unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.



Bella Bug is a registered trademark of HaynesBesco Group, LLC. Certain other trademarks, trade names, service marks and logos used or displayed on this website are also registered and unregistered trademarks, trade names and service marks of HaynesBesco Group, LLC or other respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website without the written permission of HaynesBesco Group, LLC or other third-party owner.



HaynesBesco Group, LLC does not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials from this website. In no event will HaynesBesco Group, LLC, and its respective officers, directors, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to this website, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.



HaynesBesco Group, LLC may revise these terms and conditions at any time by updating this posting.


Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of the state of Tennessee. Any action seeking legal or equitable relief arising out of or relating to this website shall be brought only in the courts of the state of Tennessee.



HaynesBesco Group, LLC has the right to suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you make prior to termination. HaynesBesco Group, LLC reserves the right to change, suspend, or discontinue all or any aspect of this website at any time without notice